Desktop Support Technician

Company: Central Texas Technology Solutions
Location: Georgetown
Posted on: July 31, 2022

Job Description:

Central Texas Technology Solutions is seeking a Desktop Support Technician to support its rapidly growing client base. Central Texas Technology Solutions delivers effective technology, consulting, and support services for growing businesses. Our expertise enables organizations to gain a competitive edge by allowing them to focus on their business growth while we manage their technology needs.*Responsibilities: ** Provide first line technical support to our customer base via phone or hands on support.* Track, research, and resolve technical issues.* Clearly communicating with customers to resolve technical issues.* Documentation of issues and solutions for future knowledge use.*Requirements: ** 3 years of Help-desk experience.* 3 years technical experience with Windows Operating Systems.* Working knowledge of Microsoft 365.* Understanding of Network Protocols.* Strong Written and Verbal communication skills.* Ability to work independently and prioritize work.*Preferred Requirements: ** Experience in an MSP (Managed Service Provider), supporting multiple clients.* Mac OSx experience.* Microsoft 365 Administration.Expectations:* Be a team player and a self-starter.* Excellent organizational and project tracking skills.* Have an analytic mindset when approaching technical issuesCentral Texas Technology Solutions offers a competitive salary, commission, bonuses and much more. If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you!Job Type: Full-timePay: $50,000.00 $60,000.00 per yearBenefits:* 401(k)* 401(k) matching* Health insurance* Paid time offSchedule:* 8 hour shift* Monday to FridayAbility to commute/relocate:* Georgetown, TX 78626: Reliably commute or planning to relocate before starting work (Required)Experience:* Help desk: 3 years (Required)* Windows: 3 years (Required)* Managed Service Provider (MSP): 1 year (Preferred)Work Location: One location

Keywords: Central Texas Technology Solutions, Georgetown , Desktop Support Technician, Professions , Georgetown, Texas