Desktop Support Technician
Company: Central Texas Technology Solutions
Location: Georgetown
Posted on: July 31, 2022
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Job Description:
Central Texas Technology Solutions is seeking a Desktop Support
Technician to support its rapidly growing client base. Central
Texas Technology Solutions delivers effective technology,
consulting, and support services for growing businesses. Our
expertise enables organizations to gain a competitive edge by
allowing them to focus on their business growth while we manage
their technology needs.*Responsibilities: ** Provide first line
technical support to our customer base via phone or hands on
support.* Track, research, and resolve technical issues.* Clearly
communicating with customers to resolve technical issues.*
Documentation of issues and solutions for future knowledge
use.*Requirements: ** 3 years of Help-desk experience.* 3 years
technical experience with Windows Operating Systems.* Working
knowledge of Microsoft 365.* Understanding of Network Protocols.*
Strong Written and Verbal communication skills.* Ability to work
independently and prioritize work.*Preferred Requirements: **
Experience in an MSP (Managed Service Provider), supporting
multiple clients.* Mac OSx experience.* Microsoft 365
Administration.Expectations:* Be a team player and a self-starter.*
Excellent organizational and project tracking skills.* Have an
analytic mindset when approaching technical issuesCentral Texas
Technology Solutions offers a competitive salary, commission,
bonuses and much more. If you are interested in joining a
profitable, growing, and dynamic company, we want to hear from
you!Job Type: Full-timePay: $50,000.00 $60,000.00 per
yearBenefits:* 401(k)* 401(k) matching* Health insurance* Paid time
offSchedule:* 8 hour shift* Monday to FridayAbility to
commute/relocate:* Georgetown, TX 78626: Reliably commute or
planning to relocate before starting work (Required)Experience:*
Help desk: 3 years (Required)* Windows: 3 years (Required)* Managed
Service Provider (MSP): 1 year (Preferred)Work Location: One
location
Keywords: Central Texas Technology Solutions, Georgetown , Desktop Support Technician, Professions , Georgetown, Texas
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