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Patient Care Coordinator - San Antonio, TX

Company: Optum
Location: San Antonio
Posted on: May 14, 2025

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start -Caring. Connecting. Growing together. -
Schedule: Monday-Friday, 9AM-6PM
The facility is open 24 hours, 7 days a week. The position has an on-call requirement on a rotating basis:
On call schedule:


Monday: 6PM-8AM
Tuesday: 6PM-8AM -
Wednesday: 6PM-8AM -
Thursday: 6PM-8AM -
Friday from 6PM-Monday at 8AM -

Location: Onsite - -19500 W Interstate 10 San Antonio, TX 78257
Primary Responsibilities: -

Collects and records initial client information to include type of referral, type of insurance, and patient demographics -
Answer/make high volume inbound/outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing. Requests the referral source fax orders on all patients. Verifies client benefits
Notifies pharmacy and nursing when verification complete
Assist in obtaining authorization for skilled nursing visits, medications, and shift care
Complete all duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: -

High School Diploma/GED (or higher)
1+ years of experience working with customers and patients in a healthcare setting
Intermediate level of proficiency communicating through physician written orders
Intermediate level of knowledge of medical terminology and ICD10 coding
Intermediate level of knowledge of the requirements for home health services

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The salary range for this role is $16.88 -to $33.22 -per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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UnitedHealth Group -is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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#RPO #RED

Keywords: Optum, Georgetown , Patient Care Coordinator - San Antonio, TX, Other , San Antonio, Texas

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