Patient Care Coordinator - San Antonio, TX
Company: Optum
Location: San Antonio
Posted on: May 14, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
Schedule: Monday-Friday, 9AM-6PM
The facility is open 24 hours, 7 days a week. The position has an
on-call requirement on a rotating basis:
On call schedule:
Monday: 6PM-8AM
Tuesday: 6PM-8AM -
Wednesday: 6PM-8AM -
Thursday: 6PM-8AM -
Friday from 6PM-Monday at 8AM -
Location: Onsite - -19500 W Interstate 10 San Antonio, TX 78257
Primary Responsibilities: -
Collects and records initial client information to include type of
referral, type of insurance, and patient demographics -
Answer/make high volume inbound/outbound calls to provide accurate,
satisfactory answers to queries, concerns, and status of referral
processing. Requests the referral source fax orders on all
patients. Verifies client benefits
Notifies pharmacy and nursing when verification complete
Assist in obtaining authorization for skilled nursing visits,
medications, and shift care
Complete all duties as assigned
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications: -
High School Diploma/GED (or higher)
1+ years of experience working with customers and patients in a
healthcare setting
Intermediate level of proficiency communicating through physician
written orders
Intermediate level of knowledge of medical terminology and ICD10
coding
Intermediate level of knowledge of the requirements for home health
services
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The salary range for this role is $16.88 -to $33.22 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Georgetown , Patient Care Coordinator - San Antonio, TX, Other , San Antonio, Texas
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