Veterans Preferred - Spa Supervisor

Company: Hyatt
Location: Austin
Posted on: May 2, 2024

Job Description:

Military Veterans are Encouraged to Apply. -Join us for this incredible opportunity to be part of our team as a ; Spa Supervisor ($21.00) at Miraval Austin Resort and Spa located in Austin, TX. Full-time opportunities available! Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America's Best Resort Spa and Texas' Best Resort Spa by World Spa Awards!

More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality.

We offer excellent benefits:
--- Free room nights, Discounted and Friends & Family Room Rates*
--- Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period*
--- 401K with company match*
--- Generous Paid Time Off policy*
--- Paid Family Bonding Time and Adoption Assistance*
--- Tuition Reimbursement*
--- Free colleague meals during shift
--- Employee Stock Purchase Plan*
--- Access to resort facilities including spa services, programming, hiking trails and gym
--- Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more

* Exact benefit package is contingent on status
The Spa Supervisor is primarily responsible for the supervising the operations of the Spa Coordinators, Concierges and Spa Attendants. This position functions as an integral member of the spa management team by providing a welcoming and nurturing spa environment for guests, and colleagues. In addition to performing the same duties as other Spa Coordinators, Spa Concierges and Spa Attendants, the Spa Supervisor serves as a departmental resource to all spa colleagues. Some additional responsibilities include but are not limited to:
--- Works to create and maintain a welcoming spa environment that embodies the core values of our property
--- Supervises and inspects cleanliness of locker rooms, folds towels, maintains refreshments, etc.
--- Maintains orderly and well-stocked front desk area, supply room and all storage areas
--- Performs safety inspections of spa facilities and brings up any deficiencies to spa management
--- Assures that required equipment and supplies are in good working order
--- Create, implement and communicate Spa Coordinator, Spa Concierge and Spa Attendant staff schedules
--- Handle guest questions, complaints, and issues

Qualifications:
QUALIFICATIONS
--- Minimum of one year spa industry experience, preferably in a high volume operation.
--- Ability to create and maintain a positive, energetic working environment by sustaining high morale and productivity levels.
--- Professional demeanor with exceptional written and verbal communication skills.
--- Technologically proficient with ability to quickly gain thorough working knowledge of multiple reservations software and booking systems.
--- Previous experience in development and delivery of training information.
--- Must be flexible and able to work weekdays, weekends, mid shifts, nights and holidays.
--- Prioritizing tasks and handle multiple duties simultaneously while remaining highly organized with attention to detail and consistent follow up.
--- Ensures effective resolution of service issues with a proactive approach to guest and colleague needs.
--- Ability to lift up to 50 pounds.
--- CPR/First Aid Certification preferred.

As part of the Hyatt and Miraval family, we offer a complete benefits package including:
--- iAm Days to spend a paid 8 hours experiencing Miraval, twice per year
--- Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth
--- Health, dental, and vision benefits after only 30 days of employment!*
--- Complimentary daily colleague meals
--- Competitive wages
--- Generous Paid Time Off program
--- Retirement Savings Plan with company match*
--- Employee stock purchase plan
--- Discounted and FREE Hyatt Hotel nights*
--- Access to resort facilities (fitness center, spa, and programming)
--- *Full-Time Colleague Only: Health, dental, and vision benefits, Free Hyatt Hotel nights

Keywords: Hyatt, Georgetown , Veterans Preferred - Spa Supervisor, Other , Austin, Texas