Care Coordinator
Company: Vitalogy Skincare
Location: Georgetown
Posted on: March 19, 2023
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Job Description:
Urgently hiring! Hiring multiple candidates! Pay is based on
experience.
This is an in-office position.
Benefits: We offer generous benefits including - medical, dental,
vision, health savings account, paid time off, 401K, 401K company
match, disability and life insurance. We also offer a consistent
day shift, Monday-Friday schedule, employee assistance program,
free parking, employee referral program, and employee
discounts!
Position Summary: The Patient Care Coordinator is responsible for
successfully managing large amounts of calls to and from patients.
Also supports the business by providing effective customer service
to patients, vendors, insurance companies and other medical
facilities while handling patient scheduling needs, insurance
verification and referral sources, as well as any administrative
department inquires.
Essential Duties and Responsibilities:
The following duties and responsibilities generally reflect the
expectations of this position but are not intended to be all
inclusive. Other duties may be assigned.
Schedule patient appointments and obtain accurate demographic
information
Provide patients with necessary information to prepare for their
appointment
Verify Medical Insurance in preparation for patient appointment
Verify Referral and Authorizations for appointments if
applicable
Handle patient inquiries regarding the services offered within the
practice
Provide patient-focused service utilizing exceptional interpersonal
and rapport building skills
Other Responsibilities:
Answer and direct calls to other departments as needed.
Use sound judgment in handling calls, escalating when
appropriate
Complete other scheduling tasks as requested.
Other duties as assigned.
Experience Requirements
One (1)+ year experience in a medical setting, dermatology practice
preferred
Education, Licensure & Certification Requirements
High School or GED required.
Bilingual in Spanish a plus.
Knowledge, Skills and Ability Requirements
Ability to handle confidential and sensitive information.
Ability to communicate effectively on the telephone.
Ability to relate to persons with diverse educational,
socioeconomic, and ethnic backgrounds.
Ability to handle a "call center" environment: work quickly and
multi-task.
Ability to exercise good judgment to handle calls
appropriately.
Strong communication skills, both written and verbal.
Supervisory Responsibilities
This position has no supervisory responsibilities
ADA Compliance: The Company is committed to complying with the
Americans with Disabilities Act. As part of this effort, reasonable
accommodation may be made to enable qualified individuals with
disabilities to perform the essential functions of positions sought
or held. If you would like to request an accommodation, please
contact Human Resources.%10580807% %%service%%
Keywords: Vitalogy Skincare, Georgetown , Care Coordinator, Other , Georgetown, Texas
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