Customer Svc Rep

Company: Ascension Health
Location: Georgetown
Posted on: November 25, 2022

Job Description:

Details

Title: Customer Service Rep

Shift: Monday-Friday

Hours: 8am-5pm

Department: SFOD FP Georgetown

Location:

SFOD Fam Practice Georgetown

3721 Williams Dr

Georgetown , Texas 78628-2401

United States

Join Ascension as a Customer Service Rep and have the opportunity to work in a culture that focuses on the mind, body and spirit of our patients and associates.

Why Choose Ascension?

• Career growth and development support and resources
• Generous paid time off
• Comprehensive and customizable benefit packages to fit your life
• Paid parental leave
• Tuition reimbursement
• Culture that focuses on mind, body and spirit
• New Grads encouraged to apply!
  Preferred Qualifications:
  
  + 1 yr experience preferred but not required.
  
  Benefits
  
  Paid time off (PTO)
  
  Various health insurance options & wellness plans
  
  Retirement benefits including employer match plans
  
  Long-term & short-term disability
  
  Employee assistance programs (EAP)
  
  Parental leave & adoption assistance
  
  Tuition reimbursement
  
  Ways to give back to your community
  
  **Benefits can vary. Please note, your Talent Advisor can provide specifics to the role should you have questions.
  
  Responsibilities
  
  Perform a variety of customer service functions.
  
  
• Handle customer service inquiries and problems.
• Provide orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs.
• Use systems for tracking, information gathering, or troubleshooting.
• Respond to inquiries and may refer customers to secondary sources.
• Maintain records as appropriate.
  Requirements
  
  Education:
  
  + High school diploma or GED required.
  
  Additional Preferences
  
  No additional preferences.
  
  Why Join Our Team
  
  Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love.
  
  Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
  
  Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
  
  Equal Employment Opportunity Employer
  
  Ascension Seton is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, citizenship, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status.For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: is the Law Poster SupplementPlease note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
  
  This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
  

Keywords: Ascension Health, Georgetown , Customer Svc Rep, Other , Georgetown, Texas