Company: Georgetown Veterinary Hospital
Posted on: January 12, 2022
About This Location:
Georgetown Veterinary Hospital is located in Georgetown, TX and has
been serving the community for 16 years. We are a full-service
animal hospital offering services such as routine medical,
surgical, and dental care to dogs, cats, birds and small mammals
for the Central Texas community. Here at Georgetown Veterinary
Hospital we believe that preventative medicine is the key to our
patients' well-being and that is supported by comprehensive
medical, diagnostic and surgical care. Providing excellent customer
service to the incredible clients who bring our patients in to see
us goes hand in hand. If you are a passionate and caring team
player, please apply today!
As a Receptionist you will:
Receive and place calls to clients for the purpose of
Prioritize multiple tasks in a calm, organized manner.
Maintain proper documentation through client and pet records, i.e.
referral documentation, previous medical history received, etc.
Assist all clients by providing necessary instructions, information
and invoices, dispense prescription items per the veterinarian's
instructions, and schedule all future appointments.
Utilize hospital computer systems to document medical records and
communicate with clients and teammates.
Manage the financial needs of the hospital by maintaining accurate
balances through collection of client transactions, following all
cash and credit card handling procedures, and following proper
opening and closing procedures.
Excellent customer service skills and an exceptional level of
communication in a professional manner.
Advocate for pets through client education on preventative care,
pet health needs, treatment recommendations and all other hospital
Maintain a positive attitude in all interactions with clients, pets
and other teammates.
Demonstrate ability to show empathy toward clients and treat pets
with compassion and respect.
Responsibilities / Qualifications:
Utilizing standard office/business equipment.
Knowledge of veterinary medical terminology and procedures.
Flexible schedule including some weekend and vacation shifts.
Experience with veterinary software is preferred.
Ability to work independently on assigned tasks as well as to
accept direction on given assignments.
Possession of organizational skills.
Critical thinking - Understanding logic and reasoning to identify
the strengths and weaknesses of alternative solutions, conclusions
or approaches to problems.
Must possess strong verbal and written communication skills, good
judgment and ability to manage stressful situations.
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Short Term Disability
Paid Time Off (Vacation & Public Holidays) - for eligible positions
SVP offers educational assistance for qualified teammates to enroll
in AVMA-CVTEA accredited veterinary technician programs
Teladoc- FREE doctor access 24/7
Discounted Veterinary Care
EAP (Employee Assistance Program)
A large network of over 5,000 veterinary professionals who all
share common interest in promoting a collaborative working
environment and individual career growth
Opportunity to make an impact in your community while -tackling -a
challenging, variety of tasks and the ability to help animals
-among a great team of people!
Keywords: Georgetown Veterinary Hospital, Georgetown , Veterinary Receptionist, Other , Georgetown, Texas
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