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Specialist, Inside Product

Company: Dell
Location: Georgetown
Posted on: January 6, 2020

Job Description:

Inside Product Specialist Dell provides the technology that transforms the way we all work and live. But we are more than a technology company - we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as Services Sales on our Inside Product Specialist Team in Nashville, Tennessee.
At Dell, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They are accountable for delivering support and deployment solutions, products, and/or services that address customer needs of varying complexity (via telephone, chat, -or e-mail).Key Responsibilities

  • Acts as a technical resource to support the sales organization to meet and/or exceed their objectives
  • May own account sets and/or be called into accounts as opportunities are identified; Typically sells to designated customer account set as well as to single decision maker
  • Identifies customer needs, requirements and pain points to recommend appropriate -support and deployment -solutions
  • Promotes and positions key strategic service offerings that help drive solutions including: ProSupport suite offerings, ProDeploy and configuration services, managed services and support and deployment tools
  • Articulates how DellAdvantage relates to selling services, primarily Client focused
  • Has working knowledge of the breadth of Total Service offerings and remains up-to-date on new product, technology and services offerings
  • Manage forecast & pipeline for all Services opportunities and tied hardware services
  • Proactively identifies significant ways to improve customer experienceEssential Requirements
    • 3+ years of relevant experience or equivalent combination of education and work experience
    • Strong knowledge of applicable Dell technology, products and services; ability to identify how these products and services align to customer needs
    • Work in a team environment and demonstrate strong leadership skills
    • Effectively use software packages such as Microsoft Word, Excel, and PowerPoint
    • Demonstrate strong verbal and written skills
    • Demonstrate professionalism with peers, subordinates, superiors and customers
    • Manage time and prioritize effectively; demonstrate an ability to cope with a complex and changing environment
    • Demonstrates good judgment in analyzing information to make routine decisionsDesirable Requirements
      • Stays current on industry and vertical solutions as well
      • Maintain awareness of market conditions and competitors' products and pricing
      • Strong knowledge of computer hardware, software and peripherals
        Benefits
        We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities - all to create a compelling and rewarding work environment.

        If you're ready to get to the heart of ground-breaking products and champion innovation as an expert, this is your opportunity to develop with Dell.

        Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. -Learn more about Diversity and Inclusion at Dell here.

Keywords: Dell, Georgetown , Specialist, Inside Product, Other , Georgetown, Texas

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