Content Management Analyst
Company: millenniumsoft
Location: San Antonio
Posted on: April 2, 2026
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Job Description:
Position : Content Management Analyst Location : San Antonio, TX
Duration : 7 Month Total Hours/week : 40.00 Client: Medical Device
Company Job Category: Professional Services Group Level of
Experience: Mid-Level Employment Type: Contract on W2 (Need US
Citizens or GC Holders Only) Job Description: This position is
accountable for managing Becton Dickinson’s Human Resources (HR)
knowledge management portal and case management tool content and
capabilities (a.k.a. HROne). These tools serve as the voice for all
aspects of the HR organization’s internal online presence and this
position ensures that they are complete comprehensive, current and
user-friendly. Education and Experience Requirements Bachelor’s
degree Minimum of 1 year of experience managing content and
production for high traffic websites/portal. Proven record of
deploying online content that reflects audience segmentation.
Strong expertise in content governance, to include policies,
practices, procedures and decision forums Knowledge, skills and
abilities Excellent organization and analytical skills with the
ability to manage multiple projects in a fast-paced, deadline
driven environment at the same time being able to adjust easily to
changing priorities and demands Effective communication,
interpersonal, influence, persuasion and savvy skills with
demonstrated ability to problem solve, build consensus and work
cooperatively and effectively to drive for results with all levels
of associates within and across departments and regions and with
vendors Detail oriented, analytical, and logical with a process and
systems orientation including understanding, and successful use, of
analytics tools and other metrics Customer centric/oriented able to
develop creative solutions for audience needs Ability to
independently initiate, manage, execute and report on tasks
Knowledge of metadata management and data discovery, to include
standards and implementation profiles promoting interoperability,
service enabling and compliance Knowledge management certification,
knowledge of ServiceNow solutions, and/or bi lingual are not
required but preferred Duties and Responsibilities: Create, oversee
and enforce the system’s global governance processes to include
content management, posting and archiving. Work with global,
regional and local HR associates from Centers of Excellence,
businesses, functions, regions and operations as well as
representatives from other functions in the company to ensure
portal content is complete, comprehensive, user-friendly, branded
and organized Ensure the information that associates want and need
to know is located on the portal. This includes working with
content owners to get content created and added to the site. Ensure
new/modified content is properly edited, proofread and/or
translated. Ensures information on the portal is easy to understand
and use by associates at all levels by looking at it from their
perspective and conducting focus groups/surveys. Identify and
implement the most effective method to convey the information
(videos, links, checklists, user guides, desktop procedures,
calendars, polls, banners, etc.) Maintain a consistent look and
feel throughout the portal and ensure compliance with client
identity requirements. This includes templates, graphic
design/images, banners and layouts are consistent. Ensure portal
content is structured in a way that information can be easily
navigated and found by users of all levels. Ensure internal and
external links are maintained. Ensure portal is based on user type
and location including language translation work closely with the
technical team to identify and fix site problems that arise and to
stay abreast of, select, implement and apply system/feature
upgrades and enhancements Optimize and analyze portal and case
management utilization and success using new technologies and
tools. Suggest and consider enhancements based on customer and HR
feedback as well as portal and case management analysis Track,
report, analyze and respond to metrics that measure reach and
effectiveness and identify opportunities for improvement.
Keywords: millenniumsoft, Georgetown , Content Management Analyst, IT / Software / Systems , San Antonio, Texas
