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MORTGAGE TRAINER

Company: Georgetown Mortgage
Location: Georgetown
Posted on: June 11, 2018

Job Description:

INNOVATION ******* OPPORTUNITY ******* SERVICE!POSITION OVERVIEWThe trainer will execute proactive training on a variety of subjects to meet the company objectives. This individual will develop and conduct a variety of new hire and ongoing training classes to include but not limited to mortgage lending: Encompass, Optimal Blue, AUS systems, loan origination, loan processing, closing and compliance fundamentals.Core Responsibilities:The core responsibilities of the position include, but are not limited to the following:Develop and conduct training sessions related to procedures, products and compliance requirements.Provide training and answer questions on an as needed basis.Provide service and support to branch and lending staff on lending-related topics.Add, remove, and update learners in the LMS to keep employee information current and accurate.Review current training courses in LMS and GTM Help Center to preserve course content ensuring accuracy and relevance of material.Coordinate all training logistics such as location set-up, course materials and presentations, etc.Design and implement targeted training programs that maximize the effectiveness of course objectives.Develop and facilitate instruction through in-person, telephone/video and internet-based methods.Develop and conduct training sessions related to department cross-training.Conduct face-to-face and virtual training instruction and travel to branches and corporate office as required.Maintain up to date subject matter expertise on lending-related products, best practices, processes, policies, laws and regulations in addition to partners with other business units to monitor and understand the impact of changes on the company's lending programs.Provide feedback regarding the effectiveness of training and individual employee results, job performance concerns, and future learning plans.Perform other job-related duties or special projects as assigned.Educational and Experience CriteriaSelf-starter with a great work ethic.Committed to excellence and takes pride in their work.Highly proficient in time management, organization, planning and prioritization.Strong interpersonal skills and ability to establish rapport.Excellent problem-solving skills.Displays a positive and optimistic attitude in all written and verbal communication.Ability to work independently while prioritizing and completing multiple tasks on schedule with minimal supervision.Ability to manage changing priorities, meet deadlines and adapt to a changing business environment.Must have the ability to host and facilitate training in a group setting.Must be able to utilize participant's feedback to redesign and improve existing training programs.Must be able to quickly learn and efficiently utilize the various computer programs used for training.Experience working with a Learning Management System a plus.Experience with GoToMeeting/GoToTraining a plus.Experience with Camtasia Studio a plus.

Keywords: Georgetown Mortgage, Georgetown, MORTGAGE TRAINER, Human Resources, Georgetown, Texas

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