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Sales and Customer Service Associate - Day and Night Training 180015FM

Company: Marriott International
Location: Georgetown
Posted on: June 14, 2018

Job Description:

Heres To Your Journey with Corporate Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? As a FORTUNE Best Place to Work 20 years in a row " you cant go wrong! We are recruiting for an upcoming training class: Class 1 - Start Date: Monday May 7th, 2018 Training Class Schedule: This class will be held from Monday May 7th " Friday June 1st from 3:30 PM " 12:00 AM Class 2 - Start Date: Monday May 14th, 2018 Training Class Schedule: This class will be held from Monday May 14th " Friday June 8th from 7:00 AM - 3:30 PM Anticipated Shift After Completion of Training: Multiple Shifts, flexibility to work any shift is required Compensation includes paid training, competitive salary, incentives, and shift differentials where applicable. We also offer a competitive benefit package including medical, dental, vision, 401(k), TRAVEL DISCOUNTS and more. If this training class schedule or shift is not a great match for you, stay in touch with us as we frequently recruit for additional classes. Share your contact information with us here: https://stayintouch.marriott.com We will be hosting an onsite career fair on May 2nd and May 3rd! May 2nd, 12:00 PM to 6:00 PM May 3rd, 10:00 AM to 4:00 PM 1705 Centre Creek Drive Austin, TX The Starwood CCC- Austin located at 1705 Centre Creek Drive, Austin, TX 78754 is currently hiring a Sales & Customer Service Associate - Day and Night Training - Career Fair May 3rd!. Responsibilities include: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: https://jobs.marriott.com/marriott/jobs/180015FM?%3Flang=en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin.com/company/marriott-international http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Georgetown, Sales and Customer Service Associate - Day and Night Training 180015FM, Hospitality & Tourism, Georgetown, Texas

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