? (Immediate Start) Ambulatory Service Representative - Alamo Heights Surgery Center
Company: Christus Health
Location: San Antonio
Posted on: June 25, 2025
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Job Description:
Description Summary: Performs a variety of complex
administrative duties for patients in need of routine and/or urgent
appointments, medical procedures, tests, and associated ancillary
services in an ambulatory in/outpatient setting. Assess patients'
needs, including but not limited to, financial counseling,
interpreter services, social services and refers to appropriate
person or area. Alerts providers to emergent patient care needs.
Responsibilities: - Receives and directs phone calls from patients
and physician offices - Schedules patients for treatment by
multiple providers and treatment areas, and arranges a variety of
associated tests and procedures according to established guidelines
and specific criteria - Prioritizes appointments in a manner that
fosters optimum patient care, efficient utilization of physician's
clinical staff, as well as equipment and facilities - Handles
urgent patient care calls and may alert providers to emergent
patient care symptoms and concerns - Schedules urgent care
appointments as needed and directed by physician - Greets patients
for scheduled and/or urgent care appointments and procedures -
Confirms and verifies patient demographic and insurance information
- Collect co-payments from patients upon arrival when applicable -
Obtains signatures of consent from patient/guardian for treatment
authorization and insurance/billing information - Collaborates with
insurers to obtain patients' prior-authorizations for procedures
and tests as needed - Follows guidelines established by insurers to
ensure that pre-authorization, pre-certification, and physician
referrals for treatment are obtained prior to patient visits -
Reviews and audits billing discrepancy reports and researches
errors for resolution - Verifies eligibility for procedures or
tests from various health care institutions Maintains accurate and
timely records, logs, charges, files, and other related information
as required Requirements: - High School Diploma Work Type: Part
Time
Keywords: Christus Health, Georgetown , ? (Immediate Start) Ambulatory Service Representative - Alamo Heights Surgery Center, Healthcare , San Antonio, Texas
