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Administrative Assistant for the Dean of Students & Director of Residence Life

Company: Southwestern University
Location: Georgetown
Posted on: May 28, 2023

Job Description:

Southwestern University, located in Georgetown has an immediate opening for an Administrative Assistant for the Dean of Students & Director of Residence Life. The Administrative Assistant coordinates administrative functions for the Dean of Students and the department of Residence Life and represents those offices to internal and external stakeholders. This position serves as the primary liaison for the Dean of Students/Director of Residence Life with key offices across the University. This is a full-time, fully benefited, non-exempt position who reports to the Dean of Students & Director of Residence Life.Primary Duties: The offices of the Dean of Students and Residence Life receive the administrative support they need to operate efficiently and effectively.Provide administrative support to Dean/Director and Coordinators as needed.Serve as the front-line staff person for the Student Life suite, including answering and directing phone calls, receiving students and visitors, and receiving and coordinating delivery of time-sensitive packages.Serve as a liaison with various campus departments regarding coordination of meetings, timely communication, and other activities.Visitors who call or enter the Student Life suite are welcomed and assisted directly whenever possible, or referred to the appropriate office when appropriate.Understand and assist with administrative components of core processes such as housing assignments, submitting work orders, check-in and check-out of residence halls, and student conduct hearings.Answer questions about residential student matters including housing rates and deadlines, meal plan options, and housing regulations.Answer questions about conduct-related matters including code of conduct, Honor Code, hearing processes, and appeals.Special events are professionally executed and annual/semesterly processes run smoothly.Order supplies, awards, decorations for student events to support high attention to detail and a celebratory atmosphere.Support DOS and Residence Life staff during recurring processes such as RA training, opening, Welcome Week, closing, and training for Honor Code Council and University Committee on Discipline.Occasionally staff the Student Life office on an evening or weekend day during opening, Welcome Week, closing, Sprog.Perform other duties as assigned.Position Requirements: Five or more years of office/administrative experience.Commitment to providing outstanding customer service, including excellent telephone etiquette and listening skills.Conflict resolution skills, ability to problem-solve, and flexibility regarding changing priorities.Excellent organizational skills and the ability to handle multiple tasks with attention to detail, diplomacy, sensitivity, and confidentiality.Ability to quickly learn institutionally specific software such as Google Workspace, Ellucian Colleague, The Housing Director, etc.Good spelling, grammar, punctuation, drafting, and proofreading skills.Excellent written and verbal communication skills.Ability to work both independently and as a member of a team.Ability to work in a typical office environment, with or without accommodationsPreferred Position Requirements:Prior experience in higher education, education-related, or other non-profit organization.Two years of college, Associate's degree, or equivalent work experience.Southwestern University offers competitive salary and benefits including health, dental, life, long term disability, retirement, paid holidays, vacation, sick leave, under graduate tuition assistance for yourself and your dependents, access to athletic facilities, free parking and discounted meal rates. Southwestern University is a selective, undergraduate institution committed to a broad-based liberal arts, sciences, and fine arts education. Southwestern University is deeply committed to fostering a diverse educational environment and especially encourages applications from members of groups traditionally under-represented in academia. For information concerning the University, visit our Web site at apply: The University will only accept application materials through Interfolio at Interested persons must submit a letter of interest, resume, the name and contact information of three professional references, and salary expectation. Email and paper applications will not be accepted. Only completed applications will be reviewed by the Search Committee. The Committee will review all completed applications until the position is filled. All offers of employment are contingent on successful completion of the University's Background Check Policy process. Southwestern University is an E-Verify employer. EOE/M/FInclusion is the deliberate effort to create an environment in which people from all backgrounds* are not only included but welcomed, valued, respected, considered, and supported within our community. People from marginalized (i.e., devalued) and/or minoritized (i.e, underrepresented) groups are heard, seen, respected and accepted in all aspects of our community. Southwestern University is committed to inclusive excellence that provides access and support, enables participation, and removes barriers so that all people within our community are empowered and can thrive in a campus that is welcoming and validating.*including but not limited to people of color (race, ethnicity, nationality), sex, sexual identity, gender identity, age, physical and mental disabilities, socioeconomic status, religion, immigrants, and the intersection of these identities.PDN-993757a9-cba2-4e23-8253-07e6632e46e2

Keywords: Southwestern University, Georgetown , Administrative Assistant for the Dean of Students & Director of Residence Life, Executive , Georgetown, Texas

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