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VP of eCommerce

Company: Staccato
Location: Georgetown
Posted on: May 10, 2022

Job Description:

THE COMPANY
Americans who protect loved ones, communities, our Country, and our way of life choose Staccato. These heroes perform their best with our 2011 - pistols and know we have their backs for life. With a customer-first mindset, we create relationships with Staccato owners and are focused on delivering them the best of American ingenuity and manufacturing through our portfolio of 2011 - pistols for duty and defense, concealed carry, and competition. Insanely accurate and easy to shoot well, Staccato pistols are trusted by a large and growing number of elite law enforcement teams such as the US Marshals SOG, the Texas Rangers, and LAPD's prestigious Metro unit. Staccato pistols are fast becoming the pistol of choice for professionals, civilians, and shooters of all skill levels. Proudly made in America and handcrafted in the heart of Texas, over 25% of our team members are veterans and 100% are patriots. We strive relentlessly to achieve our best, a common bond we share with our employees and customers.

THE MISSION
We protect freedom. We proudly build the best product possible for those who protect and embody American freedoms.

THE OPPORTUNITY: We are seeking a transformative VP of eCommerce who will lead Staccato's fastest growing sales channel and "rock the industry" by bringing together a frictionless DTC eCommerce buying experience coupled with product recommendation strategies and other eCommerce best practices. In addition to optimizing and improving our existing eCommerce strategies and platform, this high-impact position will generate meaningful new revenue streams with products and services that are complementary to our pistols and are consistent with our brand. If you are an entrepreneurial data-driven professional excited by the opportunity to drive revenue growth and own the eCommerce channel's strategy and success, this may be the role for you.

THE ROLE: Reporting to the CEO, the successful candidate will play a strategic role on the leadership team with full responsibility for the eCommerce business and will work closely with our Chief Marketing Officer who is driving increased brand awareness, as well as our Chief Customer Officer who owns post-sale customer love and loyalty. The VP of eCommerce will interface with operations and product-related teams to understand and make recommendations for new non-pistol products, product innovations, and services based on learnings from the website as well as customer and market research.

Responsibilities:
Analyze market and customer needs to establish what products and service will enhance the online purchasing experience
Manage product assortment, price, product presentation, and build product content/storylines
Develop, lead, and manage an eComm fulfillment team to ensure exceptional customer experience post-purchase
Identify, report, and act on observed eComm trends and statistics for continuous improvement and customer satisfaction.
Create a sourcing strategy to drive revenue growth
Collaborate with the Chief Marketing Officer to establish and measure campaign success

Qualifications:
Knowledge of best practices on the web and prior web design experience is required
Demonstrated proficiency in Adobe Photoshop and WordPress
Working knowledge of HTML and CSS
Intermediate knowledge of WordPress
Demonstrated understanding of Internet design issues (browser usability, cross-platform compatibility, color, quick loading of images, and user experience)
A design portfolio to show examples of work
Keen understanding of design principles
Critical thinking skills and strong attention to detail
Desire to learn new skills and take on new challenges
Bachelor's degree or 1-2 years relevant experience

COMPENSATION AND BENEFITS
We offer a competitive and attractive package of compensation and benefits including health insurance, 401(k) plan, paid vacation, sick pay, and holidays. In addition, as a Staccato team member, you enjoy discounts on Staccato products.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Keywords: Staccato, Georgetown , VP of eCommerce, Executive , Georgetown, Texas

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