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Front of House Manager

Company: Kork Wine Bar
Location: Georgetown
Posted on: January 15, 2022

Job Description:

Our beautiful location is just off of the Georgetown square, with a large bar area, a temperature controlled wine storage area, a large north patio and covered south patio, indoor/outdoor feel with six garage doors, and a focus on wine first, with wine offerings from around the world. We serve charcuterie boards, salads and Neapolitan style pizza to pair with the wine. Kork also received the prestigious Wine Spectator Award of Excellence in 2021. If you're a team player with a great attitude and appreciation for wine, we would love to have you join the Kork family.

DESCRIPTION: This role will serve as the Front of House Manager for the wine bar. Responsibilities include hiring and training staff, ensuring efficient operations, maintaining high productivity, quality, and customer-service standards, as well as managing profitability. Were looking for a very detailed oriented self-starter who is willing to learn all aspects of running a wine bar and shares the vision of the owners to create a community where customers can enjoy new or favorite wines paired with fantastic food options in a relaxed environment.

SKILLS we are looking for in a FOH Manager:

Hard worker and overachiever, reliable with strong follow through

Friendly and sets the culture for a warm, welcoming environment

Strong interpersonal skills and leads by example

Strong sense of urgency and follow through

Employee training and coaching, comfortable providing clear and timely feedback

Willing to do anything that needs to be done, including scheduling, cashiering, food preparation and service, greeting and seating customers, and managing front of house employees.

Responds to guest comments and criticisms in a positive and constructive manner and works continuously to improve customer satisfaction with balance and creativity

Maintains a calm demeanor at all times and sets a positive example for the staff

Holds themselves and others to very high standards

Understands team dynamics and facilitates teamwork and professionalism amongst the staff

Able to interact professionally with individuals at all levels, both internally and externally

Trustworthy and acts with integrity at all times

Flexible, adaptable and open to change / new ways of doing things

Fully understands and complies with all federal, state, county and city regulations pertaining to health, safety and labor requirements of the wine bar, employees and guests

QUALIFICATIONS :

High-school diploma or equivalent

1 2 years of wine service experience

2 - 3 years of restaurant or wine bar management experience preferred

Ability to work flexible hours that include evenings and weekends

Computer competency skills required; Clover experience preferred

Food Handler Certification or ability to complete required

TABC certification or ability to complete required

Must be able to stand, walk, bend and stretch for the duration of shift

Must be able to lift, carry, push, or pull approximately 40 pounds

BENEFITS / PERKS :

Competitive wages, with a base salary plus tips and performance based bonuses

Paid vacation time after six months of service

Paid wine education towards WSET or other programs

Ongoing leadership development and professional growth

Available to participate in retirement profit sharing program after one year of service

Meal and wine benefits

Closed Mondays and do not open until 3 pm on Tuesday through Thursday

Closed Thanksgiving Day and Christmas Day

Keywords: Kork Wine Bar, Georgetown , Front of House Manager, Executive , Georgetown, Texas

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