Telco Customer Quality Engagement Engineer
Posted on: January 15, 2022
Senior Principal Quality Engineer
Possess ability to be assertive and effective at influencing people
at all levels, within and outside Dell.
Ability to communicate effectively, verbal and written, up to
Executive level within Dell and Dell's customers translating
complex processes into understandable and relevant content.
Advanced understanding quality tools, data, and processes and can
use those tools to influence decisions and improvements.
Understanding of Telco technology discipline, such as hardware,
software, end to end solutions, and ability as to influence through
Deals with ambiguous situations within the role along with ability
to support and influence change, across organizations, geographies,
Ability to scale with the Telco business demand across cultures,
geographies, and time zones.
Considers impact on customers in quality decisions.
Working knowledge of Quality fundamentals such as risk mitigation
and CLCA methodologies.
Ability to think critically and both work independently or as part
of a cross-functional team.
Global understanding and influencing of cultures and working with
Proficient in MS Teams, Outlook, Excel, PowerPoint, and other
relevant process, analytics, and collaboration tools such as
Proactively solving problems that affect the project objectives and
recognizes impact, benefits and risks advises on solutions.
Strong project and change management skills.
Education and Experience
Bachelor's degree in relevant field(s)
8-10 yrs of experience understanding product and quality IT needs
and expectations of the Telco market.
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Keywords: Dell, Georgetown , Telco Customer Quality Engagement Engineer, Engineering , Georgetown, Texas
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