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Technical Writer II

Company: Loram Maintenance of Way
Location: Georgetown
Posted on: June 25, 2022

Job Description:

Job Title: Technical Writer II

FLSA Status: Exempt

Department: Engineering

Reports to: Manager, Engineering

GENERAL DESCRIPTION / PURPOSE:
The Technical Writer II is responsible for developing high-quality User Manuals, Maintenance Manuals, Service Bulletins, Troubleshooting Guides, and LOTO documents using FrameMaker or other software to facilitate internal and external customer product familiarity and ease of equipment use.

ESSENTIAL JOB FUNCTIONS:
Functional & Technical Skills

Translate complex engineering design information into a variety of technical manual types.

Effectively use appropriate authoring techniques, tools, standards, and processes to create documentation deliverables.

Coordinate, track, and report the progress of projects against defined schedules.

Operational Excellence

Partner with engineering, safety, and marketing teams to plan and deliver product documentation on-time and on-budget.

BEHAVIORAL COMPETENCIES:
Planning and Organizing

Work Standards

Customer Focus

Values Based

REQUIRED QUALIFICATIONS:
Education: BS in Scientific Technical Communication or related area

Experience: 3+ years' experience in technical writing, structured authoring and writing for re-use experience. Experience with desktop publishing and illustration software including Adobe products (FrameMaker, Illustrator, Acrobat).

Licenses/Certifications: Obtain and maintain railroad safety training and credentials

Knowledge, Skills and Abilities:
Working knowledge of business software including MS Office suite.

Collaborate with others to clarify requirements and develop solutions.

PREFERRED QUALIFICATIONS:
Licenses/Certification: Six Sigma Green Belt

Knowledge, Skills and Abilities:
Familiar with Component Content Management Systems, preferably DITA/XML.

WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office deskwork, requiring sitting, walking, using phone & computer

May lift up to 30 lbs. occasionally

Up to 5% travel, including international

Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment

Loram is proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

REV January 2022

Keywords: Loram Maintenance of Way, Georgetown , Technical Writer II, Advertising , Georgetown, Texas

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