Receptionist
Company: Dimensional
Location: Austin
Posted on: April 1, 2026
|
|
|
Job Description:
Job Description: The Corporate Services team goes above and
beyond to provide clients, employees, and visitors with an
exceptional experience each and every time they step into a
Dimensional facility. Team members diligently attend to
details—both big and small—to ensure that people walk away with the
best possible impression of the firm. Everyone on the team is
empowered to propose process improvements that will result in the
highest quality of service. The Receptionist will be responsible
for maintaining front desk duties while providing hospitality
support to employees and visitors. This is an onsite position; if
available, remote work will be limited. Responsibilities: Greet
employees and visitors in a professional and friendly manner, reach
their point of contact promptly, or escort them to appropriate
locations as needed. Accurately enroll clients and guests into
badge databases. Communicate with other departments via phone,
email, and office messenger to share or collect information
regarding clients, guests, and employees. Ensure new employee
information is uploaded into company intranet and applications.
Monitor department email distribution list and reply using accurate
and professional verbiage, delegating emails to appropriate
Corporate Services representative. Assist with managing incoming
telephone inquiries and field calls appropriately using a call
management software program. Excellent organization and
prioritization skills to effectively and efficiently manage
multiple visitors, requests, and day-to-day tasks. Knowledge of
firm and departmental structures as well as senior management and
company history. Understand and track all events occurring onsite,
including awareness around when groups are due to arrive, the
impact of arrivals on other departments, and proactive
communication to appropriate leadership if/when changes arise once
groups are onsite. Have a basic knowledge of surrounding area
amenities, events and activities to share with employees and
clients as needed. Be proactive and solution-oriented when
approaching projects and responsibilities. Ensure Reception and
lobby remain clean and organized. Uphold building and operational
security processes and procedures. Serve as a building
representative for life, safety, and evacuation procedures. Assist
with meetings and events as needed. Special projects as assigned.
Qualifications: Must be flexible and possess a professional,
approachable, and friendly attitude. Excellent verbal and written
communication and interpersonal skills. Customer focus and the
ability to multi-task, set priorities, and manage time effectively.
Excellent problem-solving skills. Detail-oriented and organized.
Able to work equally well in a team environment and independently.
Self-starter who can manage multiple projects and meet deadlines.
Able to work well under pressure. Professional appearance and
demeanor. Strong phone and verbal communication skills along with
active listening. Strong computer skills (Excel, Word, and Outlook)
with the ability to learn programs as needed. Bachelor's degree
preferred. At least 2 years of office or receptionist experience in
a corporate environment, a plus Experience using call management
software is a plus. Dimensional offers a variety of programs to
help take care of you, your family, and your career, including
comprehensive benefits, educational initiatives, and special
celebrations of our history, culture, and growth. It is the policy
of the Company to provide equal opportunity for all employees and
applicants. The Company recruits, hires, trains, promotes,
compensates, and administers all personnel actions without regard
to actual or perceived race, color, religion, religious practice,
creed, sex, sex stereotyping, pregnancy (which includes pregnancy,
childbirth, and medical conditions related to pregnancy,
childbirth, or breastfeeding), caregiver status, gender, gender
identity, gender expression, transgender identity, national origin,
age, mental or physical disability, ancestry, medical condition,
marital status, familial status, domestic partnership status,
military or veteran status or service, unemployment status,
citizenship status or alienage, sexual orientation, status as a
victim of domestic violence, status as a victim of stalking, status
as a victim of sex offenses, genetic information, political
activities or recreational activities, arrest or conviction record,
salary history, natural hairstyle or any other status protected by
applicable law except as otherwise required or permitted by law or
regulation applicable to the Company or its affiliates.
Keywords: Dimensional, Georgetown , Receptionist, Administration, Clerical , Austin, Texas