Part-Time Weekend Receptionist (7:00 AM to 3:00 PM)
Company: Grand Living at Lake Lorraine
Posted on: November 16, 2021
Come be a part of the Grand Opening Team for Grand Living at
Grand Opening planned for October 2021!
As a Receptionist, you will be responsible for enhancing the
overall Resident experience through exceptional comprehensive
leadership and hospitality. Responsible for establishing and
sustaining a culture of unparalleled service and long-term growth
through warm, friendly and professional greetings and interactions.
This is to be handled in The Sterling Touch friendly, courteous,
helpful, timely and professional manner, resulting in a very high
level of Resident satisfaction. Responsible for welcoming all
visitors, guests, residents, and employees in person or through
phone interactions in addition to handling multiple administrative
functions. This position is under guidance of the Business Office
Manager in accordance with Community's standards, processes,
procedures, practices and philosophy.
* Participate in Start Sterling! line up every day.* Greet the
Residents, guests, fellow employees and vendors in a friendly and
courteous manner.* Answers a multi-line phone, assisting and
routing caller to appropriate person.* Operates office equipment
including phone, copy machine, computer, fax, etc. Assists and
schedules appointments and room reservations with the residents.*
Provides back-up clerical support which includes desk coverage
(i.e. during breaks, meals, absences, or as business needs require)
to other departments as requested.* Composes correspondence under
guidance and within established guidelines.* Maintains office
supply inventory.* Sorts & files forms, reports & correspondence
according to departmental policies and procedures.* Refers
residents, guests, vendors and staff to proper community
resources.* Assists in Business Office and Life Enrichment
administrative tasks.* Other duties as required.
* High School Diploma or GED, highly preferred.
* Hospitality and Customer Service experience, required.*
Experience managing a busy front desk reception area with in-person
interaction and high volume inbound calls, preferred.* Experience
with multi-line phone, preferred.
* Part-Time Hours
* Shift: 7:00 AM to 11:00 PM
* Must be able to work weekends.
Keywords: Grand Living at Lake Lorraine, Georgetown , Part-Time Weekend Receptionist (7:00 AM to 3:00 PM), Administration, Clerical , Georgetown, Texas
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